Candle Care Tips

Elegant and sophisticated candle are the perfect finishing touch to any home’s décor, not only for their glorious scent, but also for the cosy candlelight they throw. There is nothing like better than walking into a home or office that smells amazing, it says that the person or business cares about their space and who they share it with.

The First Burn

When lighting for the first time, burn the candle until wax melts across the entire surface up to the sides of the vessel as this will prevent tunnelling, and create an even burn for the duration of the candle’s life. This will take up to 2-4 hours, but we promise it will make your candle last longer.

Remember that soy wax has a memory that if your first burn is not complete to the edges, subsequent burns will not ever catch up.

Trim Your Wicks

We cannot express the importance of maintaining a short wick to get the most out of your candle. We recommend trimming your wick before every lighting. The wick only needs to be 1cm in length, keeping this length will avoid mushrooming which can result in unnecessary soot and ensure a clean burn.

Maximising Your Scent Throw

To maximise fragrance keep windows and doors closed and burn in desired space for 30 mins before entering. Open windows and doors will disperse scent and lessen the concentration.

How to Handle Soot

If soot forms on the inside of the vessel, extinguish the candle, wait for it to cool, then clean with a clean damp cloth. Trim wick and relight.


Do not leave burning candle unattended. EVER.

Keep away from small humans and fur babies.

Keep the Wax Clean

Keep your wax pool free of wick trimmings, matches, and debris always.

How to Extinghuish a Candle

You can extinguish your candle by dipping the wick into the melted wax or alternatively by using a snuffer and then straighten wick to prevent smoking and also prevent hot wax from splattering. Never simply blow out the candle.

Avoid Windy Spaces

Placing your candle in windy areas can cause uneven burning and smoking, reduce burn time and diminished scent throw.

Is You Candle Burning Correctly?

If the flame is teardrop shaped, upright and not flickering, your candle is burning correctly. Extinguish a candle if it smokes, flickers, or the flame becomes too high. These are signs that the candle is not burning correctly and the flame isn’t controlled. Let the candle cool, trim the wick, then check for drafts before re-lighting.

End of Candle Life

At the end of candle life, do not burn with less than 1.5cm of wax left in the base. Wax is a fuel for the flame, if you burn this remaining wax your vessel will overheat and rick exploding. You have been warned.

Storing Your Candles

Candles should be stored in a cool, dark and dry place. Avoid placing your candles where they will be directly exposed to sunlight or harsh indoor lighting, such as a spotlights.

Cleaning Your Candles

Dust and fingerprints can be removed from your candle by gently rubbing the surface with a piece of soft cloth or nylon. The cloth can be dry or slightly dampened with water.